We may use web analysis tools to measure and collect anonymous session information. We use this information to monitor and analyze in a depersonalized form how users use the Sites and Services, to provide customers with the Sites and Services, and to maintain and improve the Sites and Services. We may also collect similar information from emails we may send to you which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Sites and Services.
The personal data collected when you visit the Sites and Services include:
–Information about your browser, network, and device
–Web pages you visited prior to coming to this website
–Search engine used to locate the Sites and Services
–Web pages you view while on the Sites and Services and how long you use them
–Your IP address
We may collect certain personal information, including your e-mail address, mailing address, phone number, and other information that may be required. If your use of the Sites and Services requires payment for a product or service, you will also be required to provide a credit card number and billing address, or other payment information. We also collect personal information when you receive customer or technical support.
a. Initial inquiries through the Website
Various types of Personal Information may be required from you in order to proceed with an inquiry with The Upside Geeks or when opting in to an email subscription service. In most cases, this Personal Information includes your name, e-mail address and/or telephone number. The Upside Geeks may send you information regarding our products and services through e-mail. You may choose to receive this information by filling out a contact form on our Websites and giving us your consent.
b. Customer Relationship Management (CRM)
Through our CRM, Personal Information that may be stored includes your name, email address, business name, telephone number and location. Our in house team uses Personal Information to respond to inquiries. Unless required by law, we do not share this Personal Information with third party agencies.
c. Facebook remarketing
d. Google Analytics
Through Google Analytics, The Upside Geeks can track the location of website traffic and the source of our visitors browsing (desktop, tablet, mobile etc.) as well as the total time spent on the Website. IP addresses, URLs visited, and related information is recorded for all site visitors for the purpose of site traffic analytics and captured as part of normal operation in our server logs. Cookies are used to track logins, sessions, and collect anonymous traffic data. This information is used to understand our audiences, including where they are from, what they are looking for and how we can best assist them. This information allows The Upside Geeks to improve our online user experience.
For more information on how Google uses data when you use our Website, please refer to this link: https://www.google.com/policies/privacy/partners/
We use your personal information to provide the Sites and Services to you, deliver products and services you request, complete transactions, handle your questions or issues, and send communications to you about promotions, updates, or special offers that may be of interest to you. Other uses include verifying your identity, preventing fraud, and alerting you of new products, features, or enhancements to the Sites and Services. We may also use your email address to send you messages about the Sites and Services, as well as other general announcements.
By submitting personal information through the Sites and Services, you authorize Company to share this personal information for the purposes identified herein, and you grant us a royalty-free, worldwide, perpetual, irrevocable, and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation sharing the Analytical Data with third parties.
We will also share the personal information we collect from you under the following circumstances:
Feedback. You may choose to, or Company may invite you to, submit comments, bug reports, ideas, or other feedback about the Sites and Services (“Feedback”). By submitting Feedback, you agree that Company is free to use such Feedback at its discretion without any obligation to you. Company may also choose to disclose Feedback to third parties. You hereby grant Company a royalty-free, perpetual, irrevocable, transferable, sublicensable, worldwide, nonexclusive license under all rights necessary to incorporate and use your Feedback for any purpose.
Asset Transfers. If we become involved in a merger, acquisition, or other transaction involving the sale of some or all of Company’s assets, User information may be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the Site.
If you make a purchase through the Sites and Services, we may use a third-party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner your personal information will be handled by these providers.
Certain providers may be located in a different jurisdiction or have facilities that are located in a different jurisdiction, than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
You may withdraw your consent to receive communications by following the “unsubscribe” link at the bottom of our emails. You may withdraw your consent to use an electronic signature at any time by contacting us. If you withdraw your consent, you will be unable to apply for products and services through the Sites and Services, and we will be unable to continue to process any pending applications for products and services.
In the event that personal information you provide to us is compromised as a result of a breach of security, when appropriate we will take reasonable steps to investigate the situation, notify you, and take the necessary steps to comply with any applicable laws and regulations.
We may collect customer information from persons other than the individual or individuals applying for products. Such customer information, as well as other personal or privileged information subsequently collected, may in certain circumstances be disclosed to third parties without your authorization as permitted by law. If you would like additional information about the collection and disclosure of customer information, please contact us.
If at any time you have any questions regarding our Policy or our access and use of Personal Information, or if you wish to withdraw your name from any of our mailing lists, do not hesitate to contact us.
The Upside Geeks welcomes any questions, comments or inquiries. You may contact us regarding your specific privacy questions or concerns at: firstname.lastname@example.org